Woman calls 999 for broken egg


The East Midlands Ambulance Service are urging people to call 999 for emergencies only after a woman called for advice about a broken egg.

The woman asked the emergency services for advice about an egg which had cracked in her fridge.

She wanted to know the whether you can keep a box of eggs open in a fridge overnight.

The EMAS said they have received 10 of these inappropriate calls within the last sixth months.

Some of which are, someone pouring milk over their body, someone saying their drinking glass had been stolen, and someone’s big toe nail had come off.

Simon Tomlinson, General Manager for EMAS Emergency Operations Centres said, “When you call 999 because someone is unconscious, not breathing, having chest pains or has the symptoms of a stroke, you are making the right call.

“Our emergency call handlers are trained to deliver life-saving instructions over the phone and we will get help to you as quickly as possible.

“Every 999 calls are assessed so that the right help is provided to the right people as quickly as possible.

“You could receive the right treatment for you more quickly by contacting an alternative NHS service, such as your local pharmacy or NHS111, particularly if your call is not a serious emergency.

“Please help us to make sure we can reach the people who need us the most.”

According to The National Audit Office 2017 Ambulance Service report, it costs the NHS on average £190 per call.

The EMAS answer around 2,500 999 emergency medical assistance calls every day.

The emergency services cannot offer help to people in emergencies while dealing with these inappropriate calls.

A list of the 10 inappropriate calls EMAS received:

1. A person pouring milk over their body

2.Asking for sleeping tablets


4.A dead fox

5.Patient at a GP surgery, doesn’t want to wait 30 mins for appointment

6.Someone had stolen their drinking glass

7.Wants bandage changing

8.Wants someone to make them breakfast

9.Wants a taxi

10.Big toenail has come off

Listen to the 999 call here –

Image and video courtesy of East Midlands Ambulance Service.


About Author

Comments are closed.