Hospital chiefs in Stoke-on-Trent have reassured residents that they will not be turned away from Royal Stoke University Hospital’s Accident and Emergency.
They spoke out today following reports of 12-hour waiting times, and patients with non-life threatening illnesses being refused treatment.
A spokesman last night advised the public against using Accident and Emergency unless they were suffering from life-threatening injuries, and to seek alternatives for minor illness and injuries.
The public was also reminded to call the NHS 111 line if they were unsure, due to the hospital being under ‘unprecedented demand’.
But today (December 9), a hospital spokesman told StaffsLive that waiting times are currently just over three hours, and that no one will be turned away.
They added that if a patient was suffering from a broken arm, they would be treated, and that patients can check waiting times for Accident and Emergency with the hospital’s new app.
The damning reports come following a Norovirus outbreak in November that left 77 beds out of use.
Another 150 beds have also been axed in community hospital cuts, resulting in added pressure on the RSUH.