Severn Trent Water’s Staffordshire bills to rise

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Severn Trent Water customers in Staffordshire face a lower than inflation rise in their water bills.

New figures out today show residents across the county will continue to have the lowest average water bills in the UK.

Combined water and sewage bills will rise by an average of about £7.

That’s lower than the 3% rate of inflation, according to Ofwat.

Severn Trent, who supply over eight million customers, currently charge £335, or 92 pence a day, in comparison to a UK average of £388.

New charges will vary for households depending on their supplier and whether they’ve got a water meter.

Simon Mullan, credit manager at Severn Trent Water, told StaffsLive: “Any price rise however small is unwelcome in the current economic climate, but we have worked hard to keep bills as affordable as possible for our customers.

“In fact our customers will be paying an average 92 pence a day, that’s less than the average cost for a litre of bottled water.

“Over the last 12 months we have invested more than £500 million in renewing and replacing out network of water to reduce leaks and bursts , and sewer pipes to prevent sewer flooding.”

One customer Pamela Stone, 68, from Fenton, said: “It gives me piece of mind knowing for the rest of the year I haven’t got to worry about an increase water bill.

“It’s obvious they have tried really hard to please their customers and especially with the current climate it means we can spend the money elsewhere.”

Ofwat chief executive Regina Finn said: “Back in 2009, companies wanted bills to rise 10% above inflation. That didn’t chime with what customers told us they wanted, so we said they could only increase bills in line with inflation.

‘We understand there is a huge pressure on household incomes and any rise is unwelcome, inflation is driving these increases.”

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